Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-rio-bravo-texas.primarycareaid.com! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, and products. By using our platform, you consent to the policies outlined herein, in compliance with various international privacy laws.

Scope

This policy encompasses all aspects of our digital presence, including but not limited to:

  1. Our official website at https://home-care-rio-bravo-texas.primarycareaid.com.
  2. Mobile applications and software offered by us.
  3. Online services and products accessed through our platform.
  4. Interactions between users and our digital assets, including user accounts, subscriptions, and purchases.

Please be informed that this policy does not extend to third-party platforms or services linked from our website. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users through:

  1. Account Usage: When you create an account on our platform, we collect and process your account information, including login credentials and profile details.
  2. Transactions: We securely process payment information, financial records, and purchase history for the seamless execution of transactions.
  3. Communications: If you choose to receive newsletters, emails, or any form of communication from us, we will record and manage your contact preferences.
  4. Data Input: All information voluntarily provided by users through forms, surveys, or profile updates is carefully handled and stored.
  5. Automated Technologies: Cookies and similar tracking technologies are used to enhance user experience and for analytics purposes.

Personal Data Collection

We gather a variety of personal data to deliver and improve our services:

  1. Account Details: This includes user names, passwords (hashed and salted), email addresses, and profile descriptions.
  2. Payment Information: Credit card numbers, expiration dates, CVV codes, and billing addresses are securely stored for transaction processing.
  3. Financial Records: We may collect banking information, tax identification numbers, and other financial data required for compliance and service provision.
  4. Purchase History: Records of products or services purchased, along with associated pricing and quantities, are maintained for administrative purposes.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to facilitate seamless application functionality.
  6. Location Data: With your consent, we may access location-based data to provide personalized services and content.
  7. Feedback and Reviews: User feedback, ratings, and reviews help us improve our platform and services.
  8. Social Media Information: When you interact with us via social media platforms, we may collect user IDs, profile pictures, and public posts.
  9. Product Interest: Details about products viewed, searched for, or added to a cart, along with associated timestamps, are used for marketing and analytics.

Cookies and Tracking Technologies

We employ cookies and similar technologies for the following purposes:

  1. Strictly Necessary: These cookies enable core functionalities like login, navigation, and account management.
  2. Preference Cookies: They remember user preferences, language settings, and other customization choices.
  3. Analytics Cookies: Used to analyze user behavior, gather statistical data, and improve our services.

Users can manage non-essential cookies through our built-in Cookie Manager, allowing for enhanced control over tracking.

Data Retention and Deletion

We retain personal data only for as long as it is necessary or relevant for the purposes specified in this policy:

  1. Legal Requirements: We may need to retain data to comply with applicable laws, regulations, or legal processes.
  2. Service Provision: Personal information is kept to deliver services, process transactions, and maintain user accounts.
  3. Analytics and Improvement: Historical data is utilized for internal analytics and to enhance the platform over time.

Upon request, we will assist in accessing, rectifying, erasing, or restricting access to your personal data, where permitted by law.

Your Data Rights

Depending on your jurisdiction, you have several rights concerning your personal information:

  1. Access: Request a copy of the personal data we hold about you.
  2. Rectification: Have inaccurate data corrected or updated.
  3. Erasure (Right to be Forgotten): Ask for the deletion of your data where there is no compelling reason for its retention.
  4. Restriction: Limit our processing of your data in certain situations, such as during a dispute.
  5. Data Portability: Receive your personal data in a structured format, portable between systems.
  6. Objection: Object to the processing of your data for specific or all purposes.
  7. Non-Discrimination: Be free from decisions based solely on automated processing of personal data.
  8. Appeals and Complaints: File appeals or complaints with our privacy team or relevant regulatory bodies.

Changes to Privacy Policy

We reserve the right to update this policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any inquiries related to privacy, data requests, unsubscriptions, or feedback, please reach out to our dedicated privacy team:

We are committed to addressing your concerns and ensuring a transparent and secure data handling process.